Introducing People Success Labs: From Insight to Impact

Most organisations have engagement data. Very few know what to do with it.

Research shows that while companies are quick to measure engagement, only a small fraction take consistent, effective action on the results (Saks, 2006; Markos & Sridevi, 2010). Employees notice when nothing changes, managers feel stuck, and the investment in measurement loses credibility.

Meanwhile, Gallup’s research is clear: managers account for around 70% of the variance in employee engagement (Harter et al., 2016). Which means that unless managers have the skills and support to act on feedback, surveys won’t shift performance.

That’s why we created People Success Labs.

Closing the Engagement Gap

Surveys give you insight. But it’s managers who turn those insights into impact — or not. Without the right tools and confidence, action stalls, trust erodes, and engagement scores flatline.

People Success Labs are designed to change that. They’re fast-paced, science-backed learning experiences that equip managers to act on employee feedback immediately.

What Are People Success Labs?

Each Lab is a 2-hour virtual session designed and delivered by People Scientists. Unlike traditional training, Labs are:

  • Focused – highly practical, with zero filler

  • Exclusive – small groups (max 10 managers) to allow reflection and discussion

  • Science-backed – rooted in decades of behavioural research

  • Action-oriented – every session ends with clear, practical steps managers can use straight away

Built on the Six People Success Elements

Every Lab is anchored in the proven drivers of engagement and performance:

  • Clarity – setting expectations and aligning priorities

  • Purpose – connecting work to meaning and impact

  • Empowerment – building autonomy, trust, and ownership

  • Connection – creating psychological safety and strong relationships

  • Growth – enabling development and learning opportunities

  • Wellbeing – sustaining performance through balance and resilience

These aren’t abstract ideas. They’re everyday habits managers can embed in the way they lead.

The Impact

Managers leave a People Success Lab with:

  • A clear understanding of what their team’s feedback is really telling them

  • Confidence to have the conversations that matter most

  • Practical strategies they can apply immediately

  • A toolkit for building stronger, more engaged, more resilient teams

In short: they walk away not just with insight, but with the ability to create impact.

What next?

You already invest in engagement measurement. The question is: how much of that investment is translating into action?

We give managers the tools, confidence, and support they need to turn data into momentum — and to build teams that thrive.

👉 Get in touch to learn how People Success Labs can support your organisation.

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